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EXCEPTION — DEBT COLLECTION

Recover Your Rights.

Unpaid debts can create significant challenges for companies, institutions and individuals, affecting liquidity and the management of cash flow. Exception provides specialized debt collection services through a structured approach tailored to the nature of each case.

Structured solutions for debt collection and receivables follow-up.

When Payments
Fall Behind.

Delayed payments are more than a financial inconvenience. They can tie up working capital, disrupt cash-flow planning, and make the management of outstanding receivables more difficult.

This is why professional and organized debt follow-up is important. It starts with understanding the nature of the debt and the underlying obligation, followed by appropriate collection procedures based on the available information and circumstances of each case.

Debt Collection Services

We provide debt collection and receivables follow-up services across a range of clients and sectors, taking into account the nature of each debt and the information and procedures available.

01

General Customer Debt Collection

Follow-up and collection of outstanding customer receivables through structured procedures appropriate to the nature of the debt.

02

Auto Loan Debt Collection

Follow-up of debts arising from vehicle financing and auto loans, with organized collection procedures based on the available information.

03

Credit Card Debt Collection

Specialized follow-up of outstanding credit card balances and organization of collection activities according to each account and case.

04

Personal Loan Debt Collection

Follow-up of overdue personal loans and management of collection cases according to the circumstances and available information.

05

Individual Debt Collection

Assistance in following up individual financial claims and organizing collection and claim procedures according to each case.

06

Corporate Debt Collection

Follow-up of commercial and financial receivables, supporting more organized debt portfolio and receivables management.

07

Bank Debt Collection

Collection and follow-up services for banking debts, based on the nature of each file and the applicable procedures.

08

Insurance Company Debt Collection

Follow-up of outstanding receivables and debts related to insurance transactions, with procedures tailored to each individual file.

Collection.
Organized.

Debt collection cannot rely on a single approach. Every debt has its own circumstances, documentation and available information. Our approach is therefore built around organized case management and follow-up tailored to the nature of each debt and debtor situation.

01
Reviewing debt and case information
02
Organizing and monitoring debt files
03
Communication and follow-up with debtors
04
Following appropriate procedures for each case

From Debt to Follow-Up

01

File Intake

Understanding the nature of the debt and reviewing the available documents and information.

02

Information Review

Reviewing available data and determining the appropriate follow-up approach for the case.

03

Collection Follow-Up

Following up with the debtor and managing the outstanding receivable through appropriate procedures.

04

Status Updates

Organizing case developments and providing the client with relevant status information.

Effective Collection
Starts with Case Management.

Organized debt-file management and consistent follow-up can provide greater visibility over outstanding receivables and help businesses maintain a more structured approach to their debt portfolios.

Have Outstanding
Receivables?

Contact us to discuss the nature of the debt and the appropriate collection approach.

Request Debt Collection

Debt collection services are subject to the nature of each case, the available information and documentation, and applicable legal and regulatory procedures. The service does not guarantee recovery of every debt in all circumstances; rather, it is intended to support the organized management and follow-up of outstanding receivables and the appropriate procedures for each case.