Know Your Customer
As retail, installment sales and credit-based business continue to grow, reliable customer information has become an important part of informed credit decisions and effective receivables management.
Before extending credit, know who you are dealing with.
Whether your business relies on direct sales, installment plans or indirect credit arrangements, Exception helps you obtain and organize available customer information to support a clearer assessment before making a decision.
A clearer view of your customers
Customer Information
Collecting and organizing available information relevant to the customer.
Customer Assessment
Developing a clearer picture of the available information surrounding the customer.
Payment Capacity Indicators
Identifying available indicators that may help assess financial obligations and payment capacity.
Data Collection & Organization
Presenting available information in a clear, structured and accessible format.
From inquiry to insight
Receive the Inquiry
Define the nature of the inquiry and the information required.
Collect Information
Research and collect available information relevant to the inquiry.
Analyze & Organize
Structure the available information to provide a clearer overall picture.
Deliver the Findings
Present the available findings in an organized format that can support decisions.
Information you can use
The purpose of the inquiry is not simply to collect data. It is to organize available information in a practical format that helps support customer assessment, credit decisions and receivables management.
Better customer assessment supports healthier cash-flow management
Greater clarity around available customer information and payment-related indicators can help improve receivables management and support better cash-flow planning.
What does this service add to your business?
Save Time
Improve Efficiency
Support Credit Decisions
Strengthen Receivables Management
Reduce Uncertainty
Focus on Your Core Business
Know Your Customer. Protect Your Business.
Request an InquiryInformation is provided based on available data and applicable inquiry procedures. Inquiry findings do not constitute a guarantee of a customer's future ability or willingness to meet payment obligations.